SALES AND INFORMATION PAGE

Ozmosis ceramic manufacturing company guarantees the quality and integrity of the products we make. If however any customers are not satisfied with the quality of the items sent to them - they can require a refund, which will be returned by cheque or credit card to the customer upon receipt of the returned and intact object/s. Ozmosis will pay for return shipments - if required. Please contact us by telephone or by email for the return freight information.

Articles that must be shipped around Australia and/or overseas will be packed with great care. Customers are required to check the contents of consignments when they arrive WITH THE COURIER PRESENT to assure that the contents have arrived intact, AND TO SIGN the delivery docket. If there are any breakages, these must be reported immediately to us for insured contents reimbursement, and to replace the order.

Posted items will be registered.

We will send your order to you when payment is made to us for the object/s being purchased. Availability will be made known to the customer when the order is placed. If the items are not available at the time of the order, your contact name and number will be put in a queue and you will be contacted when the work is made available. Your credit card details will not be taken until the order is ready to be transacted.
 

Please note that all transactions will be processed in Australian Dollars.

ORDERING PROCEDURES:

Telephone, fax, mail or email us directly:

Ozmosis Fired Arts / Ozmosis Plaster Moulds
277 Soldier Settlers Road
Newee Creek, via Macksville
New South Wales, Australia.

Telephone/Fax:(6) 02 65 681903

or click here to send an email inquiry: ozmosis@tsn.cc


All delivery rates will differ from state to state, city to city. Your particular order will be individually assessed for the most efficient, safe and cost effective way possible. You will be advised by telephone, fax or email when your order is about to be processed.

OVERSEAS ORDERS: PLEASE SUPPLY RELEVANT DETAILS FOR A FREIGHT ARRANGEMENT TO BE ADVISED.

WHEN ORDERING BY CREDIT CARD, PLEASE SUPPLY:

  • Type of card (MasterCard, Visa or Bankcard)
  • Card account number (16 digits)
  • Full name of cardholder, exactly as it appears on the card Card,
    valid from (where applicable)
  • Expiry date

    •
  • Address of cardholder

    •
  • Telephone number
  • Detail of goods/services ordered
  • Cost of goods/services

    •
  • Delivery instructions (to minimise the possibility of fraud,
    goods should be delivered to a home address - not to a post office box
    or a business address)

  • Date of transaction


    •  WHERE GOODS ARE TO BE SENT TO THE CUSTOMER, THE CARDHOLDER COPY OF THE SALES VOUCHER IS TO BE FORWARDED WITH THE GOODS.

    IF PAYING BY CHEQUE OR POSTAL NOTE, PLEASE FORWARD WITH YOUR WRITTEN ORDER, WITH ALL THE RELEVANT DETAILS LISTED ABOVE.

    Click to go to "PAINTINGS PAGE"

    Click to go to "ARTIST'S PAGE"

    Click to go to "WINGED HEADS"

    Click to go to "FIRED ART RETREAT"

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